OK, thanks for suggestions, but no solution. Could I please get some advice on how to fix this. Resolution and color affect the following features of scanned images:. Please verify your product is powered on and connected, then try again in a few minutes. Select Create a new destination with settings that I specify. Tell us about your experience with our site.

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Aug 18, Messages: Resolution and color affect the following features of scanned images:. Memory mc1312 failures If the memory card is read-only, then the device is unable to scan to it.

My PC has also speeded back up to normal speed, which had definitely slowed down during the printer issue. This tool scannr to Microsoft Windows PC’s only.

OK should indicate the action that you want to accomplish. Tell me what you’re looking for and I can help find solutions.

HP Color Laserjet CM1312nfi MFP scanner not working

Look for the icons on the device to guide you in proper placement of the original. Tried to install the printer through Devices and printers Add a printer. Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel. HP encountered an error while trying to scan your product.

I uninstalled the printer via control panel and then made sure it actually disappeared from the printers list which took a while – when it appears nothing was happening! The printer works very good, but the scanner not. At that point sacnner program hp2dui Scan methods Scan jobs can be performed in the following ways.

Dec 28, Messages: Sorry this didn’t help.

HP Customer Support – Software and Driver Downloads

Sanner a valid memory card to continue scanning. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:. You’ll need to choose a username for the site, which only take a couple of moments here.

See Clean the scanner glass.

HP Color LaserJet CM MFP Series Product – Scan settings | HP® Customer Support

Jules van cmm1312 Akker, Nov 20, If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder ADF input tray. For programs, select Open it in another software applicationand then click Next.

I don’t see my operating system. How satisfied are you with this reply? Cancel scan To cancel a scan job, use one of the following procedures. I have tried almost everything, but I haven’t anyy success.

The list of all available drivers for your product is shown above. If the memory card is full, then the scan is stopped and an appropriate error message is displayed. Kumar Replied on July 1, Hi. Or, view all available drivers for your product below. Please make a different selection, or visit the product homepage.

HP Color Laserjet CMnfi MFP scanner not working | Windows 10 Forums

The list of recommended drivers for your product has csanner changed since the last time you visited this page. Kumar Replied on July 1, HP has scanned your product but currently has no suggestions for driver updates. Scanner resolution and color If you are printing a scanned image, and the quality is not what you xm1312, you might have selected a resolution or color setting in the scanner software that does not match your needs.